Supporting your users applications and hardware questions can be a demanding task. ATC design help desk services specific to your users’ needs via either a designated Computer Mechanics employee-on-site at your location, or accessible to your users on a dedicated account line set up solely for their use.
Our support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat. Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in many distinct ways.
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